Mail Ballot Frequently Asked Questions (FAQ)

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Here are questions typically received for a mail ballot election. If you do not find the answer to your question here, please call the City Clerk's Office at (719) 385-5901, option 4, or email us at elections@coloradosprings.gov.

General Election Questions

What is a mail ballot election?

A mail ballot election provides every eligible active voter, residing within the limits of the City of Colorado Springs, a ballot indicating the issues and candidates for their specific City Council District.  The mail ballot packet is mailed to the address listed on voter registration records.

All active voters will receive a ballot mailed to the mailing address shown on the voter registration records unless a request for an absentee ballot is received (see information below).  If you have moved or changed addresses and have not updated your voter registration, the ballot will not be forwarded and will be returned to the City Clerk's Office as undeliverable.

What does the mail ballot election mean to me?

  • There will be no voting at precinct polling places.
  • There will be no early voting.

When will you mail the ballots?

We anticipate mailing ballots on March 12, 2021.  If you do not receive a ballot by Wednesday, March 17, 2021, and believe you are an eligible active voter within the City limits, contact the City Clerk's Office at (719) 385-5901, option 4 or email us at elections@coloradosprings.gov.

What is the typical return rate for mail ballots?

Historical voter turnout (the percentage of total votes counted divided by active registered voters) can be found on our Election Archives page coloradosprings.gov/election-history. Just look for the Results Summary. If you are curious about the daily volume of ballots scanned, you can review the Daily Reports for the last four municipal elections. Election Daily Reports

The Daily Report indicates the number of ballots scanned each day of processing beginning, March 13, 2021.

Visit our Election Data, Reports and Fee Schedule page if you are interested in purchasing electronic data regarding current and past elections.

Am I an active voter?

To verify your current voter status, go to http://www.govotecolorado.com/

Per City Code 5.1.102 we only mail to active registered electors.  If you are inactive and wish to vote, see HOW DO I GET A BALLOT IF I AM INACTIVE? below.

How do I get a ballot if I am inactive?

If you are an inactive voter and the following are true, you can fill out an Initial Ballot Application and receive a ballot:

  • Your registered address has not changed
  • Your name has not changed

If you submit your Initial Ballot Application by postal mail, please make sure the City Clerk’s Office receives your request at least nine days prior to Election Day or there may not be enough time for you to receive, vote, and return your ballot.

You can also reactivate your registration through www.govotecolorado.com. Choose the Find My registration option. Once your registration is shown, select the Click here to activate your voter registration link. (this link only appears if you are Inactive).

If your address or name has changed or if you wish to activate your registration in person, you can visit the El Paso County Elections Department to update your registration (address details for El Paso County offices are available on their website).

If you need to make a change to your voter registration on or after March 29, 2021, please visit the City Clerk's Office at 30 S. Nevada Ave, Suite 101 or the El Paso County Election Department to process your registration changes.

An initial ballot application may be downloaded from our Election Forms page.

Voting Your Ballot Questions

How do I get a Replacement Ballot?

If you spoil, deface, or lose your ballot, you may contact the City Clerk's Office to obtain a replacement ballot. You may obtain replacement ballots, one at a time, not to exceed three total replacement ballots. You come in person to the City Clerk’s Office, Monday through Friday, 8:00 AM to 5:00 PM (7:00 AM to 7:00 PM on Election Day) or by completing and sending the application form to elections@coloradosprings.gov.

A replacement ballot application may be downloaded from our Election Forms page.

What is the process for completing my mail ballot?

 

Follow all of the voting instructions on your ballot.

After you vote:

  1. Refold your ballot along original fold lines.
  2. Place the ballot in the Official Return Envelope.
  3. If must provide identification (ID), make a photocopy of one valid identification (ID) and place the photocopy inside the Official Return Envelope.
  4. If you were mailed an initial or replacement ballot application, complete, sign, and place inside the Official Return Envelope.
  5. Sign and date the SELF-AFFIRMATION located on your Official Return Envelope.

You may place your ballot in any of the designated ballot drop-off locations or affix first class postage then mail it to the City Clerk's Office.

If you are a first time voter who registered by mail, you must submit identification with your ballot in order for your vote to count.  Your return envelope will indicate ID REQUIRED below your name and address.  If you have previously voted by mail and provided identification or in person at a polling location, proof of ID is not required.

What forms of identification are acceptable?

Note: All IDs must be current and valid. If your ID shows an address, it must be a Colorado address.

  • A Colorado driver's license or Identification Card issued by the Department of Revenue
  • A U.S. passport
  • An employee ID card with your photograph issued by any branch, department, agency, or entity of the U.S. government or of this state, or by any county, municipality, board, authority, or other political subdivision of Colorado
  • A pilot's license issued by the Federal Aviation Administration or other authorized agency of the U.S.
  • A U.S. military ID card with your photograph on it
  • A copy of a current utility bill (within last 60 days), bank statement, government check, paycheck, or other government document that shows your name and address. For examples, visit www.govotecolorado.com
  • A Certificate of Degree of Indian or Alaskan Native Blood
  • A Medicare or Medicaid card issued by the Centers for Medicare and Medicaid Services
  • A certified copy of your U.S. birth certificate issued in the U.S.
  • Certified documentation of naturalization
  • A student ID card with your photograph issued by an institute of higher education in Colorado
  • A veteran ID card with your photograph issued by the U.S. Department of Veterans Affairs Veterans Health Administration
  • An ID card issued by a federally recognized tribal government certifying your tribal membership
  • Verification that you are a resident of a group residential facility
  • Verification that you are committed to the Department of Human Services and confined, but eligible to register and vote
  • Written correspondence from the County Sheriff or his or her designee to the City Clerk indicating that the elector is confined in a county jail or detention facility

Where can I drop off my ballot?

Ballots may be dropped off at the City Clerk's Office and all drop-off locations from March 12, 2021 to 7:00 PM on April 6, 2021.  The City Clerk's Office will have curb-side ballot drop-off available on Election Day from 7:00 AM to 7:00 PM from South-bound Nevada Ave. and West-bound Colorado Ave.

Drop-Off Locations

What if I make a mistake while voting my ballot?

If you make a mistake while voting, you can obtain a replacement ballot.  If you have already mailed or hand delivered your ballot to a drop-off site, you will not be able to get a replacement ballot as you have already cast your ballot in the election.

What if I am away from my residence when the ballots are mailed?

ABSENTEE BALLOT INFORMATION

If you will be at an address different than the mailing address on your voter registration when the ballots are mailed, you can request an absentee ballot be mailed to you at the address you will be staying.  A written application must be submitted for each person requesting an absentee ballot.  Keep in mind that the April 6, 2021 election is an all-mail ballot election, so an Absentee Request is not required if you want to receive your ballot at the mailing address on your voter registration.  You can confirm or change your mailing address online at www.govotecolorado.com.

To request an absentee ballot complete the Absentee Ballot Application.

The deadline to request an absentee ballot is Tuesday, March 29, 2021.

What if I don't receive my ballot?

If you are an active registered voter and do not receive a ballot by Wednesday, March 17, 2021, contact the City Clerk's Office at (719) 385-5901, option 4 or email elections@coloradosprings.gov.  If your voter registration is verified and current, we will inform you of the procedure to obtain a replacement ballot.

Why didn't I get a ballot?

WHY DIDN'T I GET A BALLOT?

Ballots are mailed to all active registered voters at an address within the City limits of Colorado Springs.

If you did not get a ballot, it may be because:

  • You moved and did not change your voter registration address  (Ballots WILL NOT be forwarded to your new address by the Post Office; they will be returned to the City Clerk as Undeliverable)
  • You live outside City limits or within an enclave of unincorporated El Paso County
  • You are not a registered voter
  • Your voter status is inactive (if you have not voted in previous elections, your voter registration may be inactive).
  • You had your mail held or forwarded temporarily by the Post Office because you were out of town  (Ballots WILL NOT be held or forwarded by the Post Office; they will be returned to the City Clerk as Undeliverable)

If you think your ballot has been returned to the City Clerk's Office as undeliverable, call (719) 385-5901, option 4, and we can verify if your ballot was returned back to our office by the Post Office. If your ballot was returned as undeliverable, you will need to obtain a replacement ballot.

What is the deadline for returning the ballot?

The ballot must be received in the City Clerk's Office or designated ballot drop-off location by 7:00 PM on election night, Tuesday, April 6, 2021.  If you mail your ballot, please allow at least nine days for the ballot to reach our office.

What is the postage required if I choose to mail my ballot?

First class postage is required for ballots being mailed.  A forever stamp is sufficient postage.

What if I forgot to sign my return envelope?

The City Clerk's Office will contact you by phone, email, or mail to complete a form. You may bring the completed form to the City Clerk’s Office, email or mail the form to the City Clerk’s Office.  You must return the form or come to the City Clerk’s Office by no later than 5:00 PM on April 14, 2021.

If you fail to sign your return envelope and also fail to return the form, your ballot will not be counted.

What if I forgot to put a copy of ID in my return envelope?

The City Clerk's Office will contact you by phone, email, or mail to complete a form. You may bring the completed form to the City Clerk’s Office, email or mail the form to the City Clerk’s Office.  You must return the form or come to the City Clerk’s Office by no later than 5:00 PM on April 14, 2021.

If you fail to sign your return envelope and also fail to return the form, your ballot will not be counted.

Election Results

How and when can I find out the results of the election?

Unofficial results of the City Election will be posted on coloradosprings.gov/election.  The initial unofficial results should be available by 7:30 PM.  Additional updates to the unofficial results will be posted throughout the evening until all ballots have been counted.

A link from the City's Internet Home Page (coloradosprings.gov/), as well as links from the election pages will be available on Election Day.

Results may also be viewed on the City cable television station on Channel 18, local television stations, as well as local media websites.

City Clerk Office Contact Information

What is the City Clerk's office address, phone number, and other contact information? 

Mailing Address:

City Clerk's Office
PO Box 1575, MC 110
Colorado Springs, CO  80901-1575

Physical Address:

City Clerk's Office
30 S. Nevada Ave, Suite 101
Colorado Springs, CO  80903

Phone, email and fax:

Phone: (719) 385-5901 (option 4)
Email: elections@coloradosprings.gov
Fax:  (719) 385-5114