CSPD Assists DHS with Check the Welfare at Local Daycare

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To provide clarification, the Colorado Springs Police Department is working directly with the Department of Human Services (DHS) at a state-level, not with the El Paso County DHS branch.

Original Press Release

On November 13, 2019, the Department of Human Services (DHS) asked the Colorado Springs Police Department (CSPD) to assist in conducting a welfare check at the Play Mountain Place, a local daycare, after receiving complaints that the facility was housing more children in their care than their licensed allowed.

When officers arrived, no kids were located at the licensed facility. Officers then attempted to contact the owner of Play Mountain Place at her residence, which is located on the same property as the daycare facility. The owner, identified as 58-year-old Carla Faith, refused to cooperate with officers; however, officers could hear the noises of children coming from her home. During their investigation, officers found a false wall that led to the home’s basement. When officers walked down the stairs, they located two adults and 26 kids inside a finished basement, all of who were under the age of three-years-old. Officers immediately began working with DHS to release the children back to their parents.

The CSPD Crimes Against Children Unit responded and assumed responsibility for the criminal portion of the investigation; all licensing matters are being conducted through DHS. Three adults’ workers at the daycare were arrested for misdemeanor Child Abuse relating to neglect; however, those charges were canceled by detectives pending further investigation. Carla Faith was not arrested on scene, as detectives pursue appropriate charges.

DHS has released the following statement regarding the facility’s licensing status:

“The Colorado Department of Human Services Childcare Licensing received a complaint on a licensed childcare home on November 13th, 2019 and investigated the same day. The Colorado Springs Police Department was contacted to conduct a welfare check of the children in care. Based on initial findings, the Department is immediately suspending the license. This is an ongoing investigation. 

All complaints are taken seriously and reviewed by a licensing professional; if you have concerns about a child care program or if you see something concerning, call the childcare complaint line at 1-800-799-5876. If you suspect child abuse or neglect, call the Colorado Child Abuse and Neglect Hotline at 1-844-CO-4-KIDS (1-844-264-5437). Anyone witnessing a child in a life-threatening situation should call 911 immediately.   

Families can search for licensed, quality childcare online at ColoradoShines.com/search. Families may also call the Child Care Referral at Mile High United Way at 1-877-338-2273 or text ‘childcare referral’ to 898-211 to find quality care and learn more about the availability of care. Colorado Shines has information on each program including quality rating licensing history and monitoring reports. Licensed childcare is the best, safest option for children.”

DHS is currently investigating other licensed facilities belonging to Carla Faith in Colorado Springs. The CSPD will assist, if requested by DHS, to investigate criminal statutes relating to their cases.

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