Instructions for filing a claim against the City
Third party claims (citizen claims) against the city for auto liability, general liability and property damage liability are handled by the Risk Management Division of Human Resources.
The City of Colorado Springs will investigate all claims to determine liability. If you believe that the city is responsible for your damages, Colorado State law requires that you will first need to file a claim in writing. Once we receive the written notification, we have up to 90 days to make a determination.
These instructions are for filing a claim through Risk Management only. If you wish to preserve your right to sue the City of Colorado Springs or any of its employees, you must comply with the provisions of the Colorado Governmental Immunity Act generally, C.R.S. Section 24-10-101, et seq. and specifically with the notice provision contained at C.R.S. Section 24-10-109.
To file a claim we will need the following information from you in writing:
- Police case number (if applicable)
- Date of occurrence
- Time of day
- Description of what occurred
- The amount of damages resulting from the claim
- Estimates of the damage if obtained
- Your name
- Phone number
- Specifics on what you want the city to do, if anything
Please also note if you have notified any city departments such as Police, Public Works, or other departments in regard to your claim.
For Motor Vehicle Accidents:
Obtain two estimates from the body shops of your choice and attach.
Mail or fax this information to:
City of Colorado Springs
P O Box 1575-630
Colorado Springs, CO 80901-1575