Key Fire Department Staff

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Fire Chief - Randy Royal

Chief Royal has been a member of the Colorado Springs Fire Department since 1987 and has worked in emergency services for over 42 years (28 years as a paramedic).  Chief Royal has served in a Chief Officer role for 16 years, as a Battalion Chief, Shift Commander and Deputy Chief.  He graduated from Flagler College and has regularly attended the National Fire Academy receiving the Executive Fire Officer designation.  He also has earned the Center of Public Safety Excellence’s designation as a Chief Fire Officer.  Chief Royal has presented numerous classes in the state and region to include the Colorado State Chiefs Conference, Fire-Rescue International, and Missouri Valley Chiefs Conference.   

During his career, he has been involved in many programs and projects to include the initiation of the Tactical Emergency Medical Program, worked in the early Hazmat and Tox-medic Programs, managed the Medical Division, helped develop the Awards and Recognition Program, chaired the department’s Rebranding Committee, and presently leads the Pandemic Taskforce.  He has been recognized over his career with numerous awards to include two Medals of Distinguished Service and the Firefighter of the Year award.  He is proudest for being recognized as part of the department’s efforts with the Castle West Apartment fire, Waldo Canyon fire, and the Black Forest fire. 


Deputy Chief of Support Services - Steve Dubay


Chief Dubay previously served as the City's Director of the Office of Emergency Management (OEM). Other previous assignments at the CSFD include Fire Prevention and Training. Outside of the CSFD, he formerly served as the president of the Board of Directors for the Woodland Park Ambulance Service (Woodland Park, CO) for five years. Chief Dubay is a long time veteran of the fire service, having started his career in 1985 with the City of Casper (Wyoming) Fire Department. Steve has worked for the Colorado Springs Fire Department since 1988. He is currently a Deputy Chief overseeing the Fire Operations Division. He is a Colorado state-certified and nationally registered Emergency Medical Technician-Paramedic, has completed a Bachelor of Science in Fire Service Administration and a Masters of Public Administration, and is a graduate of the National Fire Academy's Executive Fire Officer Program. Steve holds membership in the International Association of Fire Chiefs, the International Association of Fire Fighters, the National Fire Protection Association, and the American Society for Public Administration.

Deputy Fire Chief of Operations - Jayme McConnellogue

Jayme McConnellogue is a 23-year veteran of the Colorado Springs Fire Department currently serving as the Deputy Chief of Operations, where she is responsible for the emergent and non-emergent 911 response for the City of Colorado Springs. This response is managed by 467 sworn firefighters in varying ranks operating out of 23 fire stations. She is also responsible for the Medical and Community and Public Health Divisions that staff 25 civilians, 7 sworn staff, and a team of 8 Medical Directors.  

Prior to her appointment to Deputy Chief, Jayme served 5 years as the Battalion Chief of the Medical Division and the Community and Public Health Division, where she was responsible for the emergency medical system and was committed to developing, improving, and leading the delivery of medical care in the community and region.  In the Community and Public Health Division, she set the vision to help people receive the right care professionally and compassionately, at the right time, with the right resource, for the right cost through multiple innovative programs.

Jayme has risen through the ranks beginning her career in 1998 as a Firefighter and then promoting to Paramedic, Lieutenant, Captain, Battalion Chief and now currently serving as Deputy Chief.  She was appointed to the state-wide Responder Strong Advisory Board and the Advisory Board for the Colorado Professional Fire Fighters and has been a committee member to the Colorado State Fire Chiefs Health, Safety, and Survivability Committee.  Within the CSFD, she has passionately served as a member and as the executive coordinator of the CSFD Peer Support Team since 2006. Throughout her career, Jayme has continually sought out ways to be involved in ensuring and enhancing the safety and wellness, not only for first responders and the firefighting community, but also for the citizens of Colorado Springs. 

Jayme received her NREMT Paramedic certification in 2002 and still maintains Colorado State certification.  She received a Bachelor of Science in Business Accounting from the University of Phoenix.  

Fire Marshal - Brett Lacey

Fire Marshal Lacey is the Fire Marshal for the Colorado Springs Fire Department. He is a graduate of Oklahoma State University and is a registered professional engineer and a certified safety professional. He has worked in the fire service industry since 1981, serving in the ranks of firefighter, paramedic, and fire protection engineer up to his current position.

He has also worked for Fire Protection Publications of the International Fire Service Training Association and has served on various technical validation committees as well as a current Executive Board Member and chairing the technical committee for the Fire Inspection and Code Enforcement manual re-write for the 8th Edition. Brett currently serves on the NFPA Technical Committees for 1031 Professional Qualifications for Fire Inspector and Plan Examiner, 1037 Professional Qualifications for Fire Marshal, and 1730 Standard on Organization and Deployment of Code Enforcement, Plan Review, Fire Investigation, and Public Education Operations to the Public. 

Fire Marshal Lacey is co-author of two Fire Protection Publication text books, "Fire Prevention Applications" and "Fire Prevention Applications for the Company Officer," and has co-authored articles for Firehouse magazine and Fire Journal. He has served on the Colorado Fire Marshal’s Association Code Committee, as well as various other state committees. .


Fire Administrative Services Manager – Chris Pappas

Chris Pappas joined the Colorado Springs Fire Department (CSFD) in December of 2020. 

He is proud Colorado Springs native and brings a significant amount of experience to his role as Fire Administrative Services Manager. This position has oversight of the CSFD budget, statistics and reporting functions, strategic planning, and acts as the CSFD liaison to the Colorado Springs Information Technology organization. 

Chris started his career in Colorado Springs working for a Department of Defense contractor providing financial support for a division of Ford Motor Company and then took his talents to MCI where he spent over 20 years in a highly dynamic and competitive environment. During his tenure at MCI/Verizon, Chris managed annual budgets well over $1B, led a variety of teams across the globe, managed large software development projects, drove strategy and planning functions, and helped MCI emerge from bankruptcy as a viable and attractive organization. 

Chris received both a Bachelor of Science degree (emphasis on finance) as well as a Master of Business Administration degree (emphasis on accounting) from the University of Colorado at Colorado Springs.  His roots are deep in the local community enjoys spending time with family and friends.  It is with great pride that he serves the community in which he was born and raised as an employee of the Colorado Springs Fire Department.

Human Resources Manager- Angela Hines 

Angela Hines has served in the role of Fire Human Resources Manager since January 2013.  She has oversight of all human resources functions for the department which include payroll, recruitment, hiring and promotional processes, compensation/benefits, and employee relations.  She works with a team of three awesome HR professionals who provide support to over 500 employees.  Angela has over 16 years of HR management experience and worked in the Biotech and Public Health fields in Santa Fe, NM, before returning to her hometown of Colorado Springs. She holds a Bachelor of Arts Degree in Sociology from Colorado College and an Associate’s Degree in Paralegal Studies from Santa Fe Community College. Angela’s favorite thing about working for the fire department is the people, and she enjoys sharing meals with station crews or throwing pizza parties for civilian personnel.