The City of Colorado Springs has been impacted by the global Microsoft Windows failure and related CrowdStrike issue.
911 IS OPERATIONAL
Although the Colorado Springs 9-1-1 Emergency Communications Center is currently impacted, it’s important to emphasize the Colorado Springs Police Department and Colorado Springs Fire Department are continuing to respond to all emergencies. 9-1-1 phone lines and department radios are NOT affected and regular patrols remain active in the city. We want to remind community members to still call 9-1-1 for any life-threatening situation or crime in progress.
Drivers involved in any serious traffic accidents involving death or serious injuries requiring medical attention, or if alcohol or impairment is suspected, should still call 9-1-1. However, if all drivers are present with a valid driver’s license, vehicle registration, and insurance information and there is no property damage or injury, you can report the accident within 72 hours online.
ADMINISTRATIVE OFFICES OPEN
The City administrative offices remain open, though some services may be impacted or delayed. (City employees, check with your supervisors or managers on department operations.)
MUNICIPAL COURT CLOSED
Due to IT outages, Municipal Court will be closed today. If you need to reschedule a court appearance, please call 719-385-5928 and leave a message.
The computer system failure began at approximatley 10:30 PM on Thursday July 18, 2024. At this time City I.T. resources are working to address the issue. Updates will be posted as available.