The City of Colorado Springs Housing and Homelessness Response Department does not provide direct services, housing, or referrals to resources.
This list of resources is provided for informational purposes only. Please send corrections or suggestions to HousingAndHomelessnessResponse.SMB@coloradosprings.gov.
Finding Help
- United Way - 211 (referrals for any type of resource)
- Helping Hands (resource directory for Colorado Springs)
- Care Center
- El Paso County Care Coordination
- Senior Housing Resource Guide
- Senior Emergency Housing Guide
Emergency Shelter
- Springs Rescue Mission (individuals without children)
- RJ Montgomery Center (individuals and families)
- TESSA (victims of domestic violence)
- Kingdom Builders Family Life Center (domestic violence survivors, rental assistance and rapid rehousing)
- The Place (unaccompanied youth, no over night shelter, day center M-F 9 a.m.-5 p.m., housing navigation and services)
Severe Cold Weather Emergency Shelters and Protocols
During winter weather, the City of Colorado Springs reminds citizens of emergency shelters and winter services for those in need. Each shelter adjusts its protocols based on weather conditions, so it’s important to call ahead or check online for real-time updates during cold weather events.
Emergency Shelter for Adults
Springs Rescue Mission
When temperatures fall below 19°F or heavy snowfall occurs, SRM implements a severe weather protocol that allows temporarily suspended guests to return by signing an agreement. Guests must not have aggressive offenses. There is limited access due to significant health needs and referrals to specialized care. Re-admission is possible when conditions improve. Guests must be able to independently care for themselves without assistance. This includes activities of daily living such as bathing, dressing, feeding, toileting, ambulating, and/or management of medical equipment.
- Location: 5 West Las Vegas, 80903
- Hours: Open 24/7
- Beds: 450+ for adults of all genders
- Pets: Accepted if they can be kenneled
- Contact: 719-884-2761
- Contact: https://www.springsrescuemission.org/housing
Emergency Shelter for Adults and Families with Children
Hope COS Emergency Shelter
Opens as resources allow; generally when the temperature is forecasted to fall below 19°F and when Springs Rescue Mission has activated its harm reduction protocol. Transportation can be provided, please do not call for transportation until after the shelter is opened. Shelter information and opening status are posted at hopecos.org/warming-shelter-information
- Location: The Sanctuary gym - 1930 W Colorado Ave 80904
- Hours: Vary - visit website for information
- Beds: Up to 120 for individuals and families with children experiencing homelessness
- Pets: Accepted
- Contact: hopecos.org/warming-shelter-information
The following organizations do not operate emergency winter shelter but do adjust operations during cold weather.
Shelter for Families
Salvation Army RJ Montgomery Family Hope Center
Cold Weather Operations:
- If temperatures drop below 32°F, families can stay inside but lunch is not provided.
- If District 11 (D11) schools close due to weather, families may stay at the shelter and will receive lunch.
- Shelter Location: 709 S. Sierra Madre, 80903
- Rooms: 31 for families with children under 18 (must have at least 1 adult and 1 child)
- Contact: 719-578-9190
Drop-In Center for Youth (15 - 20 years old)
The Place
- Provides a Drop-In Center for youth ages 15-24 that can also be accessed during cold weather.
- Location: 423 E. Cucharras St.
- Phone: 719-244-3959
- Hours: 9 a.m. to 5 p.m., Monday through Friday
Severe weather bus rides to warming shelters
Starting January 1, 2026, when temperatures are predicted to drop below 20 degrees, any individual traveling to a designated warming shelter may board a public MMT bus, without a physical pass or fare, including transfer to routes that provide direct access to identified warming shelters.
Extreme Cold Weather Sheltering Coordination Plan
The Pikes Peak Regional Office of Emergency Management activates an Extreme Cold Weather Sheltering Coordination Plan with robust communications, transportation, and services whenever any one or more of the following conditions are anticipated:
- Max of 9 degrees for two or more days (single digit max)
- 10 inches or more of snow overnight in the downtown Colorado Springs area (double digit snowfall overnight)
- -18 degree wind chill
- Loss of a primary shelter facility or an unanticipated influx of those seeking shelter
For additional resources, you can call 211 to speak with a representative from Pikes Peak United Way.
To report a concern to the Colorado Springs Police Department's Homeless Outreach Team, contact them at 719-444-7666 or email CSPDHot@coloradosprings.gov. Please note, this number and email are NOT for reporting illegal activity. To report a crime, call 444-7000 or 911 in case of an emergency.
For street outreach assistance in the Downtown area for individuals experiencing homelessness, reach the Colorado Springs Fire Department's Homeless Outreach Program at 719-385-2273 or email csfdcares@coloradosprings.gov. This number and email are NOT for reporting illegal activity. For emergencies, please call 911.
Homelessness Prevention
Rental, Mortgage, or Utility Assistance
- Find Affordable Housing
- Benefits in Action (Medicare, Medicaid, SNAP, application help)
- Catholic Charities (rent and utility assistance)
- Colorado Health Network (rent assistance for people with HIV/AIDS)
- Colorado Housing Connects (rental assistance and eviction prevention)
- Emergency Mortgage Assistance Program (mortgage assistance)
- Energy Outreach Colorado (utility assistance)
- Homefront Military Network (rent and utility assistance for veterans)
- LEAP (utility assistance)
- Mercy’s Gate (rent assistance, other services available)
- Mt. Carmel Veterans Service Center (rent, mortgage, and utility assistance for veterans)
- Project COPE (utility assistance, must apply for LEAP first)
- Rocky Mountain Human Services (homelessness prevention for veterans)
- Temporary Rental Assistance Grant
- Tri-Lakes Cares (rent, mortgage, and utility assistance)
- Volunteers of America (homelessness prevention)
- Westside Cares (rent, mortgage, and utility assistance)
Resources for Renters and Eviction Prevention
- Apartment Association Renter's Resources
- Colorado Emergency Rental Assistance Program
- Colorado Housing Connects
- Colorado Legal Services
- Colorado Poverty Law Project
- Community Economic Defense Project
- Eviction Diversion Mediation Program: El Paso County
- Rental Assistance Search
- Renter Rights Workshops
- The Justice Center - Eviction & Tenant Rights Videos
Resources for Homeowners
- Colorado Housing Connects (HUD housing counseling)
- Brothers Redevelopment (home modification and repair, housing counseling)
- Energy Resource Center – HEAP (winterization assistance)
- Homeowner COVID Foreclosure Prevention (information about mortgage forbearance)
- Pikes Peak Down Payment Assistance Program
Landlords
- Apartment Association of Southern Colorado
- District Attorney (4th Judicial District): Neighborhood Justice Center mediation services
- Model repayment agreement (PDF)
- National Multifamily Housing Council COVID-19 Hub
Other Resources
- Colorado Office of Financial Empowerment
- Internet/phone service discount – Lifeline Program (up to $9.25/month)
- Neighborhood Justice Center