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Department:
Office of Accessibility

About the Plans 

As required under ADA Title II, the City of Colorado Springs has and maintains ADA Transition Plans for its facilities, web sites and public right-of-way. The City continually conducts assessments of the physical accessibility of its building and facilities and updates its ADA Transition Plans to better reflect current conditions. These plans assist with long-term strategic approaches to continue improvements to the accessibility of City programs, activities and services.

Below please find our ADA Transition Plans and our facility self-evaluation phases. 

  1. Facility Transition Plan - Addresses barrier removal at real property / distinct City properties where there are programs, services or activities open to the public.
  2. Digital Accessibility Transition Plan - Addresses barrier removal in the digital environment belonging to the City of Colorado Springs.
  3. Public Right of Way Transition Plan - Addresses barrier removal within the public right of way throughout the City.  - COMING SOON.

1. Facility Transition Plan 

The Office of Accessibility (OA) is committed to ensuring online information is accessible to all users.  Initially, transition plan documents were published in phases starting in the spring of 2019 and ending in the summer of 2022.  Updated evaluations were published again in early 2025 to reflect the current state of our facilities and showcase the City’s barrier removal efforts. These new evaluations were also converted from Portable Document Format (PDF) to HyperText Markup Language (HTML) for improved accessibility.  Transition plan documents are living documents subject to frequent changes and updates as new work is completed. To ensure resources are appropriated and utilized properly, the OA has also elected to provide links to the most up-to-date reports in our planning software. This process will ensure the public has access to plan documents as changes are made.   The OA will continue to make resources readily available for remediation efforts upon request as required by Administrative Regulation 2020-02. Please contact the OA at 719-385-5175 if you experience difficulty accessing information contained within the documents posted on this page. 

Transition Plan Executive Summary    

Public Comment

The City is asking the public to provide comments and feedback on this reassessment of information. Public comments and feedback is always welcome. Comments are accepted via mail, email and fax: 

Mail

Office of Accessibility
City of Colorado Springs
PO BOX 1575 Mail code 325
Colorado Springs, CO 80901-1575

Email

ADAcompliance@ColoradoSprings.gov 

Fax

719-385-5160

Submit requests for alternate formats to ADAcompliance@ColoradoSprings.gov or call 719/385-5175 (7-1-1 via Colorado Relay).

2. Digital Accessibility Transition Plan

The Digital Accessibility Transition Plan serves as a public-facing guide that showcases the City of Colorado Springs’ commitment to building an inclusive digital environment. Much like a museum exhibit, the plan invites community members to explore the City’s accessibility processes, policies, and progress. It offers a transparent view into how we are working to remove digital barriers. This updated version expands the scope beyond websites and documents to include software, mobile apps, kiosks, and internal systems, while also addressing key gaps such as alternate access protocols, vendor compliance, and public feedback mechanisms. It reflects our dedication to continuous improvement through transparency and accountability.

The City of Colorado Springs is committed to ensuring its online services are accessible to persons with disabilities and assistive technology. As such we invite the public to comment on our new Digital Accessibility Transition Plan, this plan outlines the steps the City has taken to assess its technology, identify barriers, as well as remove barriers and improve access for people with disabilities to the City’s online programs and services:

View the Draft Accessibility Transition Plan

Provide Your Feedback

To view the City's progress with implementation, please click the link below:

Accessible Information Technology

3. Public Right of Way Transition Plan

  • COMING SOON